Frequently Asked Questions
Do you allow crypto mining?
Mining cryptocurrencies is absolutely forbidden on our network. It can have a negative effect on other customers' experiences by placing an unfair and persistently heavy demand on the available resources (CPU, RAM, and DISK).
Do you allow torrenting?
Yes, you can torrent on your service, but only if private trackers are used.
Do you have a Looking Glass?
- Finland: https://fi-lg.mynymbox.io
- Netherlands: https://nl-lg.mynymbox.io
Do you provide IPv6 for your servers?
Yes. All Virtual Private Servers are deployed with a single /64 IPv6 subnet.
Does Mynymbox allow Adult Content?
Mynymbox allows adult content only in our Netherlands location, provided it is legal adult content.
We immediately terminate any service linked to illegal adult content. For full details, please read our Acceptable Use Policy.
Does Mynymbox allow Tor Exit Nodes?
Yes, we allow both Tor Relays and Tor Exit Nodes, but strict rules apply. You must use our defined rule set.
How does Mynymbox deal with DMCA requests?
If our services are used to distribute content that violates copyright laws, we are required to suspend and terminate the service. We are not a "DMCA-ignoring" provider; we are a privacy provider and fully comply with legal requests.
Is Mynymbox a bulletproof provider?
No, Mynymbox is not a bulletproof provider. We provide privacy services and expect customers to respect legal boundaries.
Support hours
Mynymbox LLC is a small company. As such, we cannot promise ultra-fast support response times. We are instantly alerted of critical events that require immediate attention — for example, if a host goes offline or a drive fails. These events have the highest priority.
For non-critical requests, we try our best to reply as soon as possible: that can be within 10 minutes, 12 hours, or even a day, depending on the current workload.